Privacy Policy


Welcome to Your privacy and trust are of paramount importance to us. This Privacy Policy outlines the types of personal information we collect when you use our services, as well as the steps we take to safeguard it. The policy also describes the choices you have about our use of your personal information and how you can access and update this information. It is designed to be in compliance with the privacy laws and regulations applicable to our operations. By accessing and using our website and services, you agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information Collection and Use

We collect personal information about you when you visit and interact with our site. This information typically includes your name, address, phone number, email address, and information regarding your prescriptions and orders. We use this information to fulfill your requests for products and services, to improve our services, and to contact you about your account and our services. Information may also be gathered regarding your health to ensure the accurate fulfillment of your prescription needs. All personal information is handled with the utmost regard for your privacy and will not be used for any purposes other than those for which consent has been provided.

Data Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We employ various security measures such as encryption and firewalls to safeguard the confidentiality and security of your information. We also have procedures to deal with any suspected data security breach. If you suspect any misuse or loss of or unauthorized access to your personal information, please let us know immediately.

Information Sharing and Disclosure

We do not sell, trade, or rent personal identifiers to others without obtaining your explicit permission. There may be times when we need to share your personal information with third parties who assist us in our operations, such as with courier companies for the delivery of medications. In such cases, we provide only the information necessary for the performance of the service, and these parties are prohibited from using your information for any other purposes. We may also disclose your information if required by law or in the good faith belief that such action is necessary to comply with legal processes served on us, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of our users or the public.

Your Choices and Rights

You have the right to access, correct, or delete your personal information held by us. You can do so at any time by logging into your account or by contacting us directly. You also have the right to opt-out of receiving promotional communications from us by using the unsubscribe link provided in such communications, or by contacting us. Please note that even if you opt-out from receiving marketing materials, we will still contact you regarding your transactions and relationship with us.

Contact Us

For questions about our Privacy Policy or any concern regarding privacy or data security, please reach out to our Privacy Officer, Preston Fairweather, via email at [email protected] or by postal mail at GPO Box 856, Darwin NT 0801, Australia. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. We will respond to all requests, inquiries, or concerns within a reasonable timeframe.

Updates to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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